Quality Control

Quality control is the process of ensuring that products have standard or uniform quality

It aims to reduce any problems before a product reaches the end of the production cycle

All employees have to be committed to controlling the quality for it to be effective

One form of quality control is TQM (Total Quality Management)

Features of TQM:

- Quality Circles – Workers meet to discuss issues relating to quality in the business, this can also act as a motivator to employees that are involved

- Zero defects – these are systems that make sure no products leave the business with defects

- Statistical Process Control – this describes statistics which are generated to enable the business to evaluate their quality procedures