Summary

Communication is the passing of information between parties

Communication can be classified as formal and planned or informal

There are many methods of communication including written, verbal, audio etc

Motivation and communication – In businesses where there is good communication levels of motivation tend to increase

If workers are motivated they tend to communicate better

Effective communication brings many benefits to the business including increasing flexibility of the business and providing direction

Barriers to effective communication mean that communication can fail to meet its purpose

Communication can be improved with staff training, keeping information to a minimum and increasing awareness of linguistic and cultural difficulties

Larger organisations often experience problems with communication causing diseconomies of scale